UBL absurd behavior!

It was a worst experience in BANK.
I am just describing it all here because I was really pissed off by the bank and its staff members; notoriously they treat the customers and give them a hard time to walk in. though I am a customer of more than three known banks of Pakistan but the filthiest one is UBL.
It’s not the story of one day but they treat every other customer the way he/she is begging them for penny which they have deposited in their not so prestigious bank.

I had to withdraw my salary and required to deposit some in Askari so thought to withdraw through ATM of Askari but unfortunately the ATM was out of service. Across the road there was UBL on about half mile distance. It was almost 4:00PM so rushed but damn ATM of UBL captured my card twice which made me walked in the bank and asked for my card but the lady was extremely rude. Hell! Who asked me to come over here but by luck got the card. Moved to Faisal bank for cash withdrawal but that was an official bad day for me as ATM was out of service. Finally thought to withdraw through cheque, wrote one but Ah! Where is your original identity card, What? You require the original ID card for only 15K cheque :/
Do you have feet? Move to your own branch of UBL and encash your cheque without original ID. Are you out of your mind? It’s not on a walking distance and I don’t have single penny in my pocket. Need my salary and I have a copy of ID card if you require. No! Bring the original one. Sigh!
But then I thought to know my balance at least, walked in again. Please tell me my balance at least. But the girl was more than impossible and deadly got on my nerves when she misbehaved and started making fun of me with her branch manager and rest of the staff.
Banker Girl said: Can’t you see, it’s written on the board to bring original ID Card.
I replied: Just shut your mouth and sit quite, I am not talking to you. And now you Mr. Manager, don’t you know how to behave with customers. It’s my salary account and it’s pathetic that my employers have opened in your ridiculous bank which is good for nothing but worst for everyone. And one more thing, send her for some training to learn some manners and customer relationship ettequets.
Manager: you are misbehaving. What? I; I am misbehaving or you and your staff is misbehaving. I saw her myself making fun of me in front of the whole bank and was laughing loudly as I am here to beg some money. Your job is to facilitate customers but not to make fun of them and create fuss. I am a literate citizen who knows the rules and regulations and this is not the only bank I am in relation with but also with 3 more banks and they are superb. Actually they are professionals but sorry to say, your services are ridiculous and pathetic and your staff is good for nothing.
Manager: Ok, I apologize.
I: you should apologize and make her behave otherwise someone would seriously show her the way out which would not be fruitful at all.

Standing on the road thinking, I don’t have single penny in pocket. Caught the taxi and went home. Took the fare from mother and paid to taxi.

Is that fair to treat the customers while walk in the bank?

UBL Pakistan; Learn some Ethical and Moral traits to be praised by the customers!


Mother & Infant!

Our society’s approach of womanizing, use and throw like a tissue paper; it has actually become a TABBO. Most of the people avoid talking about such issues or sway them off in the cover of modernizing but no one can calculate the feeling of a sufferer (A WOMAN) and her innocent child who dies before taking his breath in the open air and who stands culprit without any ethical evidence.
My little effort to highlight the most spreading deadly issue in the society which needs to be cut down before it takes our generation NOWHERE.
The Voice of a sufferer (WOMAN) & her infant (ABORTED CHILD)

فخر سے تنا ہوا ، سر جو آج میرا جھکا ہوا ،

آزاد سانسیں ، آج جو رکی ہوئیں ،

بے لگام ، ناز و اندام سے گندھی باتیں ، آج جو بے ربط ہوئیں،

وہ سب میرا غرور تھا !

تو نے جو فنا کیا ،

میرا عزم میرا غرور ، سب تو نے مسمار کیا ،

اپنے پیار کی حدّت سے ، جو کھینچی تو نے لکیر تھی ،

آج وہ درد کی شدّت سے سب خاک و خوں ہوئی ،

ان اظھار کے چند بولوں سے ، جو روح تو نے اسیر کی ،

آج وہ ریزوں کی مانند بکھری ہوئی ،

کیا وہ سب تیرا سرور تھا !

میرا کرچی کرچی لاشہ ، آج بھی بلکتا ہے ،

میں تھی داماں تھی دست ، آج کوئی سسکتا ہے ،

اجڑی مانگ ، اجڑا وجود ، چٹخ کر آج بھی بلاتا ہے ،

اے میرے ہمسر ، میرے ہمنشیں ،

کیا تو حقیقت میں مجبور تھا !

وہ ننھا سا بچا ، میرے وجود کی پرچھائیں،

میری روح کا اثاثہ، میری ذات کا میراث،

آج بھی بلکتا ، آج بھی کرلاتا ہے ،

بتا مجھے اے میری ماں ، میرا کیا قصور تھا !

English Translation

My head was raised in pride which is bowed today,
Breath was freed which is held today,
My uncontrolled ambling words are rambled today,
Thy was my pride!

You buried,
You demolished my feelings and pride,
The line which you marked with the depth of your love,
It’s depraved with the intensity of pain,
You stole my soul with the confession of your love,
It is splintered and scattered,
Was that only your fluster!

My dispersed self is lament today,
I am empty handed pleading with pain,
My ruinous self burst and call upon you, even today,
My companion, my love,
Were you actually immobilized!

Infant child of my semblance,
The chattel of my soul, part of my existence,
Crying and mournful,
Tell me my mother, what was my chide!

یاداشت کی بازگشت

اوراق جو پلٹے زندگی کے ،

آج لمحوں کا حساب یاد آیا ،

کچھ الجھے کچھ سمٹے ، وقت کے سحر میں ڈوبے ،

فاصلوں کا طلاطم، ملاپ سے بےفکر ،

ہر سطر پہ رقم، ہر لمحے کی آزمائش ،

اس لمحہ کا بانک پن یاد آیا !

معصومیت سے سرشار ، انسیت کا اصرار،

کڑی دھوپ میں چھاؤں کا احساس ،

محبّت کا سنگ ، پیار کا اعتبار ،

ہمنواں ہم اثر چاہت ،

وہ تمام الفاظ ، وہ ہر لمحہ ،

اس ہر لمحہ کا مسرور پن یاد آیا !

ہر ورق پہ بکھرا ، الفاظ کا خمار ،

اک اک لمحہ کا حساب یاد آیا !

کتاب تھمی ہے ہاتھوں میں ،

پر ؛

لمحوں کا گرداب یاد آیا !